In compliance with Regulation (EU) 2016/679, General Data Protection Regulation (GDPR) and Organic Law 3/2018, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), the following information regarding the processing of personal data on this website is provided.
1. Data Controller
- Name: Isabel María Pindado Amezcua
- Tax ID (NIF): 20888087Q
- Email: hola@quowadistours.com
- Address: Avda. Buenos Aires, Guadix Granada, Spain
2. Purposes of Processing
Personal data provided through this website, forms, email, or telephone may be processed for the following purposes:
- Managing inquiries, requests, or information sent by the user.
- Managing reservations, organization, and provision of tourism services and guided tours.
- Administrative and accounting management derived from the services provided.
- Sending informative or commercial communications related to the services, only if the user has granted prior consent.
- Compliance with legal obligations, such as invoicing or requirements from authorities.
3. Lawful Basis for Processing
The processing of data is carried out based on the following legal grounds:
- Performance of a contract or pre-contractual measures (reservation management, service provision).
- Consent of the data subject (sending communications, contact forms).
- Compliance with legal obligations (tax, accounting, and security).
- Legitimate interest, when necessary to prevent abuse or ensure the secure operation of the website.
4. Data Recipients
Data will not be transferred to third parties, except for:
- Legal obligation.
- When necessary for the provision of the service, such as:
- Web hosting providers.
- Payment platforms.
- Email or messaging management services. Under no circumstances will personal data be sold to third parties.
5. User Rights
You may exercise your rights at any time by sending an email to: hola@quowadistours.com
- Right of access to your data.
- Right to rectification of incorrect data.
- Right to erasure (“right to be forgotten”).
- Right to object to the processing.
- Right to restriction of processing.
- Right to data portability.
- Right to withdraw consent at any time.
You may also file a claim with the Spanish Data Protection Agency (AEPD) if you believe your rights have been violated.
6. Data Retention
Data will be kept:
- For the time necessary to fulfill the described purposes.
- As long as a commercial or contractual relationship exists.
- During the mandatory legal periods to comply with tax or accounting obligations.
- In the case of commercial communications, until you withdraw your consent.
7. Data Security
The controller applies technical and organizational measures to guarantee the security, integrity, and confidentiality of personal data, preventing its loss, alteration, or unauthorized access.
8. Source of Data
The data comes directly from the user through:
- Calls or messages requesting information or services.
- Contact or reservation forms.
- Emails sent by the user.
